Responsible Gaming at 50 Crowns

1. Playing Smart

Playing at 50 Crowns Casino should always be about having a bit of fun. However, for a small number of people, it can be tough to stay in control. Before you start playing, it’s crucial to remember that gambling should never be seen as a way to make money or get out of debt.

It’s always a good idea to keep track of the time and money you spend at an online casino each day.

If you think you’re starting to spend more than you can afford, or if gaming is getting in the way of your normal daily life, we strongly encourage you to consider the tools and support we offer. This includes setting Personal Limits on your gaming, opting for Self-Exclusion, and getting help from trusted, independent Aussie support services.

2. Personal Limits – You’re in Control

To help you stay in control and gamble responsibly, we offer a range of Personal Limits. You can set limits on how much you deposit, lose, wager, or spend in a single game. You can access these tools in your account profile.

Limits can be changed at any time. Decreasing a limit will take effect immediately. However, to help avoid rash decisions, any increase to a limit will only happen after you confirm it via email and after the previous limit has expired.

If you need a hand or more information about Personal Limits, please get in touch with our support team at [email protected] or via live chat.

Deposit Limit: Set a cap on your deposits for a day, a week, or a month.
Loss Limit: Limit your potential losses for a day, a week, or a month.
Wager Limit: Control the total amount you bet over a day, a week, or a month.
Cooling-Off Period: Take a short break. You can set a Cooling-Off Period for a set amount of time. While it’s active, you can’t deposit, and you won’t receive any promotional offers. You can still withdraw any remaining funds. Your account will automatically reactivate when the period ends.
Self-Exclusion Limit: Step away for a longer period. You can set a Self-Exclusion Limit for a definite time. When you do this, your Player Account will be immediately disabled, and you’ll be excluded from all promotional offers. You won’t be able to deposit or withdraw funds while the limit is active. Your account will be automatically reactivated when it expires.

3. Requesting Self-Exclusion

You can also get in touch with our support team at [email protected] or via live chat to let us know you’ve decided to stop gambling on the website for a set period. We will take all necessary steps to block your access and make sure you don’t receive any marketing materials.

If you’ve self-excluded, you won’t be able to log in to withdraw your balance. Don’t worry – just contact our support team at [email protected] to start the withdrawal process. Our team will get in touch with you to help you with it.

Please note that an active self-exclusion doesn’t exempt you from our standard account verification process if it’s required to process your funds.

4. Need to Talk to Someone?

You can contact any of the following professional, confidential, and free Australian organisations for support and advice:

Gambling Help Online: The national support service. Call 1800 858 858 or visit their website for free 24/7 chat and support.
Gamblers Anonymous Australia: Find local meetings and get support from others with similar experiences.
Lifeline Australia: For crisis support and suicide prevention. Call 13 11 14.

5. Protecting Minors

50 Crowns is strictly for players aged 18 and over. We use all available methods to stop anyone underage from registering and playing on our website. We reserve the right to ask for proof of identity at any time. If a player is found to be underage, their access will be immediately blocked.

However, we understand that with wide access to the internet, underage people may still get a chance to play. We strongly encourage parents to work with us to protect kids from accessing gaming sites. There is special filtering software that can help with this. Please visit the following websites for more information:

CyberPatrol
GamBlock®
Solid Oak Software
Net Nanny